Introduction & Summary
- Jweeb Solutions provides shared web hosting service. This means that the server is a multi-tenanted server that is shared with other customers.
- Customers are responsible for the content uploaded to the server.
- The use the shared hosting services must not violate any prohibited content & activities, legal laws and ensure that server resources used are fair for other users.
- Jweeb Solutions is not liable for any loss of data uploaded by the customer to the hosting service.
- The service agreement is defined in the Service Level Agreement.
Prohibited Content & Activities
- Non-Legal Sites by the Laws of Singapore and the United States of America
- Copyright or Trademark Materials Not Owned by the Account Owner
- Phishing, Hacking or Warez
- Virus, Malware or Trojans
- Port Scanning
- Background Running Programs
- PHP Shell
- Password Sharing
- Proxy Scripts
- Hateful Content
- File Backups or File Storage
- Internet Relay Chat (IRC), IRC Bots, Instant Messaging, Chatrooms, Live Support and other Chat Related Services
- File Backups or Storages
- Gaming Services
- Music or Video Streaming
- Each account shall not use more than the disc space and monthly bandwidth (data) transfer per month, as stated in the subscription.
- Each account shall not use more than 100mb of Memory Usage on any day. (e.g. The use of resource-intensive scripts such as Magento or SugarCRM may violate this)
- Each account shall not use more than 0.2 of Total CPU Usage on any day.
- Each account shall send no more than 150 emails per hour.
Loss of Data Liability
- Jweeb Solutions will not accept any liability in any loss of data on the server or in backups. All customers are required to do their own regular back ups.
- Only the regular subscription (i.e. monthly, quarterly or annual) fees of the web hosting can be refunded within 30 days upon payment.
- Set-Up Fees are Non-Refundable
- Any Non-Compliance to the terms of service may result in the immediate termination of the web hosting accounts without any refunds, and/or immediate removal of the content by Jweeb Solutions.