Introduction & Summary

  • Jweeb Solutions provides shared web hosting service. This means that the server is a multi-tenanted server that is shared with other customers.
  • Customers are responsible for the content uploaded to the server.
  • The use the shared hosting services must not violate any prohibited content & activities, legal laws and ensure that server resources used are fair for other users.
  • Jweeb Solutions is not liable for any loss of data uploaded by the customer to the hosting service.
  • The service agreement is defined in the Service Level Agreement.

 

Prohibited Content & Activities

  • Non-Legal Sites by the Laws of Singapore and the United States of America
  • Copyright or Trademark Materials Not Owned by the Account Owner
  • Adult-Oriented
  • Phishing, Hacking or Warez
  • Virus, Malware or Trojans
  • Port Scanning
  • Shoutcast
  • Background Running Programs
  • PHP Shell
  • Password Sharing
  • Proxy Scripts
  • Hateful Content
  • File Backups or File Storage
  • Internet Relay Chat (IRC), IRC Bots, Instant Messaging, Chatrooms, Live Support and other Chat Related Services
  • File Backups or Storages
  • Gaming Services
  • Music or Video Streaming
  • SPAM

 

Resource Limit

  • Each account shall not use more than the disc space and monthly bandwidth (data) transfer per month, as stated in the subscription.
  • Each account shall not use more than 100mb of Memory Usage on any day. (e.g. The use of resource-intensive scripts such as Magento or SugarCRM may violate this)
  • Each account shall not use more than 0.2 of Total CPU Usage on any day.
  • Each account shall send no more than 150 emails per hour.

 

Loss of Data Liability

  • Jweeb Solutions will not accept any liability in any loss of data on the server or in backups. All customers are required to do their own regular back ups.

 

Refunds

  • Only the regular subscription (i.e. monthly, quarterly or annual) fees of the web hosting can be refunded within 30 days upon payment. 
  • Set-Up Fees are Non-Refundable

 

Non-Compliance

  • Any Non-Compliance to the terms of service may result in the immediate termination of the web hosting accounts without any refunds, and/or immediate removal of the content by Jweeb Solutions.